Changi named world's best airport for 5th year in a row

CVG has been named the world's best airport in the 5 million to 10 million passenger category in the 2017 Skytrax World Airport Awards, the airport announced Tuesday.

YVR also made the top three list for Best Airport Staff Service in North America.

The 2017 Awards are based on 13.82 million airport survey questionnaires completed by 105 different nationalities of air travellers from July 2016 to Feb 2017.

Mr Edward Plaisted, CEO of Skytrax said: "to be voted the world's Best Airport for the fifth consecutive year is a remarkable achievement for Changi Airport, and underlines the airport's popularity with global air travellers". Among the service and product key performance indicators include travellers' satisfaction during check-ins, arrivals, transfers, shopping, security and immigration through to departure at the gate.




Overall, Bush Airport was ranked No. 54 in the world in the Top 100 airport ratings for 2017, an improvement from the 2016 ranking of No. 71.

Budapest Airport has been awarded the Skytrax title for "Best Airport in the Region" for the fourth time in a row - the first time in the history of the awards that an Eastern European airport has kept its top position for four consecutive years. "This accomplishment demonstrates the exceptional work and commitment to excellence in customer service consistently shown by our close to 2,000 employees and speaks to the truly unique passenger experience at Billy Bishop Airport". BLR Airport was previously recognized as the Best Airport in India by SKYTRAX in 2011 and Best Regional Airport in Central Asia in 2015. Tokyo's Haneda International Airport was in second spot with Seoul's Incheon International Airport in third place.

John Holland-Kaye, Heathrow Chief Executive said, "Our team is constantly striving to deliver the best airport service in the world, and I am delighted to get such a strong endorsement from the people whose opinion matters most - our passengers".

Travellers passing through immigration checkpoints at worldwide airports voted for the Malaysian Immigration Department at the Kuala Lumpur global Airport (KLIA) as being the best.

(Copyright © 2015. All Rights Reserved.)
 
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